Policies
Shipping policy
Digital products: No physical item ships and no shipping fee is charged. Purchase and access details are provided after successful payment.
Digital purchases
After payment is successful, your purchase confirmation includes the next steps for your digital product.
Made-to-order physical products
Each Queli Living piece is made to order rather than mass produced. Because items may be created and shipped by different production partners, products in the same order may arrive separately. Shipping is calculated at checkout.
Tax
Applicable sales tax is calculated by the configured checkout and tax system based on the transaction and customer location.
Need help with a digital purchase? Please contact Queli Living.